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[ANNIEOH]

I am using the Renew theme and do not get any search results when I click on the search icon and type in a search term and hit return.

The site is here:

http://www.anniehogsett.com/test2/ and is still being created.

Is there a configuration that is needed to call a .php program to do the search and then display the results?

Thanks!

Bill Hogsett

[Rad]

Hi there,

Thanks for posting in.

I don’t see the search icon, you have to enable in in your customizer under header section.

As for the search result, yes it’s completely empty and might due to an internal error. Would you mind providing your FTP login credentials in private reply?

Thanks!

[ANNIEOH]

This reply has been marked as private.

[ANNIEOH]

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[Joao]

Hi There,

It does mean it is private 🙂

I also cannot see your search icon anywhere, would you mind sharing your WP Admin credentials also in a private reply?

Thanks

Joao

[ANNIEOH]

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[ANNIEOH]

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[Christopher]

Hi there,

Please enable debugging mode by adding following line of code in wp-config.php file :

define('WP_DEBUG', true);

Next time when you search for a keyword, you should see some errors. Please share them with us.

Thanks.

[ANNIEOH]

No joy here!

Christopher, I added this to wp-config.php:

// ** Debugging suggested by Christopher at Themeco on 11=15-16 */
define(‘WP_DEBUG’, true);

BUT, there are no error messages when a search is done.

What’s next?

Oh, do you see the search icon on the site?

Bill Hogsett

[Friech]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

In the meantime, please do a testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Remember to clear all caches before previewing the page so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Thanks.

[ANNIEOH]

This reply has been marked as private.

[Christopher]

Hi there,

Yes, Friech is a themeco staff. Your credentials worked fine.

Please remove define('WP_DEBUG', false); from wp-config.php file.

Please edit .htaccess file and update your code to :

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Hope it helps.

[ANNIEOH]

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[ANNIEOH]

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[Rue Nel]

Hello There,

I am another staff checking into this thread! I did a thorough investigation and I found out that you have index.html and index.php in your root directory. Most servers, it will look for index.html first before loading any other thing and this is why your homepage display a white blank page. WordPress needs to run the index.php and this is what created the issue. SO I went ahead and I renamed the index.html file into something else, +++index.html so that the server will be forced to load the index.php which is the WordPress file. Now the issue has been resolve. Please check your site.

Please let us know how it goes.

[Author]

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