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  • #1276787
    ParadoxVapez
    Participant

    I cant use up and down keys to scroll the website, neither can any of my friends on MAC, this is very crucial to me that I get it working!

    #1276805
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Could you please provide us with your website URL so we can take a closer look?

    Thanks.

    #1276876
    ParadoxVapez
    Participant
    #1276908
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! It appears that a certain JS script from Chitika is generating a JS error in your site. Please double check your code. And at the same time, Since you have installed a caching plugin WP Super Cache, please clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.

    Hope this helps.

    #1285009
    ParadoxVapez
    Participant

    I went and removed the widget with chitika completely and cleared and still nothing…THE KEYS DO NOT WORK TO SCROLL UP AND DOWN AND ALSO! THE OVERLAY SEARCH DOES NOT WORK I CANNOT TYPE ANYTHING INTO MY SEARCH!

    #1285230
    Nico
    Moderator

    Hi There,

    Thanks for the update.

    In this case, would you mind sharing us your admin credentials so we could check our setup closer.

    Don’t forget to set it as private reply

    Thanks.

    #1289494
    ParadoxVapez
    Participant
    This reply has been marked as private.
    #1289579
    Rad
    Moderator

    Hi there,

    Please add this CSS to Admin > Appearance > Customizer > Custom > CSS.

    html, body {
    overflow: auto !important;
    }

    Thanks!

    #1296706
    ParadoxVapez
    Participant

    still cant use my arrow keys, I can use it on this forum page but not my own website.

    #1296707
    ParadoxVapez
    Participant

    also how do I take away my SEARCH over lay because it no longer works. I want to use another search function or something not OVERLAY

    #1296897
    Rad
    Moderator

    Hi there,

    You can disable search function at Admin > Appearance > Customizer > Header > SEARCH

    I can’t find what’s causing the scroll issue, but other X theme sites are working just fine with keyboard arrows. Could be related to some plugins or customization. Would it be okay to disable all your plugins and customization? But please backup your site, losing some settings and data may happen.

    Thanks!

    #1346494
    ParadoxVapez
    Participant

    I want the search feature just FOR IT TO NOT OVERLAY THE ENTIRE SCREEN and not freaking work, how can I just get it to work orrrr simply get it to Show as it normally does on most websites a small bar to type into

    #1346910
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread. To add a search input in the topbar or in your menu, please check out this thread: https://community.theme.co/forums/topic/search-bar-in-topbar-inline-with-social-buttons/#post-123004, https://community.theme.co/forums/topic/search-bar-in-the-navigation-menu-or-top-bar/#post-126951

    Hope this helps. Please let us know how it goes.

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