Tagged: x
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January 6, 2017 at 2:22 pm #1319290
shamusParticipantHoping you guys can help me out. I’m not able to load anything with cornerstone the boxes are just loading the whole time.
Website is http://peak1.summitcountycleaning.com/
Thank you!
January 6, 2017 at 11:36 pm #1319829
ChristopherModeratorHi there,
Please connect to FTP and increase memory limit by adding following code in wp-config.php file :
define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );Hope it helps.
January 9, 2017 at 12:38 pm #1322730
shamusParticipantDidnt work 🙁
I have disabled all 3rd party plugins. I tried to increase the memory limit in the wp-config file, I also did it in the PHP settings.
January 9, 2017 at 1:46 pm #1322828
NicoModeratorHi There,
In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
January 9, 2017 at 5:22 pm #1323082
shamusParticipantThis reply has been marked as private.January 9, 2017 at 11:47 pm #1323454
Paul RModeratorHi,
The WP admin login provided doesn’t seem to work.
Kindly double check and let us know.
Thanks
January 9, 2017 at 11:56 pm #1323467
shamusParticipantThis reply has been marked as private.January 10, 2017 at 4:27 am #1323643
ChristianModeratorYou have a problem with admin ajax. There are many factors that could cause this issue. Please try deactivating WordPress Heartbeat. See https://wptavern.com/how-to-take-control-of-the-wordpress-heartbeat-api
One factor could also be limitations setup by your hosting provider. Please check your resource logs if it has been limited by your host.
Thanks.
January 12, 2017 at 12:00 pm #1327496
shamusParticipantInstalled the plugin you recommended. Still didn’t work for me. Calling me host today but was hoping there was anything else I can try before I jump on the phone?
January 12, 2017 at 8:42 pm #1328178
RadModeratorHi there,
I checked and it’s not loading due to internal server error. But there is no detail about it, hence, I enabled debug logging through wp-config.php but it’s not taking effect.
Are you sure the FTP is pointing to correct installation? You also said that you already increased the memory limit, but I didn’t find it there. SO maybe it’s different installation.
Thanks!
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