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  • October 18, 2016 at 12:01 pm #1221061
    vxvbya
    Participant

    Hi,
    I have a youtube video in revolution slider. I followed the steps in your tutorial regarding the integrity 1 video. For some reason the video doesn’t work. I only see a black background. Would you be kind enough to help me?

    Thank you!

    Regards,
    Bianca

    October 18, 2016 at 12:25 pm #1221091
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    October 18, 2016 at 2:12 pm #1221238
    vxvbya
    Participant
    This reply has been marked as private.
    October 18, 2016 at 3:31 pm #1221290
    Joao
    Moderator

    Hi There,

    Please use a video background instead of a transparent background + video layer.

    Hope it helps

    Joao

    October 18, 2016 at 3:42 pm #1221308
    vxvbya
    Participant

    To be honest with you it didn’t work. I followed your advice and previously I followed the steps from a post provided by you: https://community.theme.co/kb/sliders/. My video doesn’t work. Any other suggestions?

    Thanks!

    October 19, 2016 at 12:56 am #1221861
    Paul R
    Moderator

    Hi Bianca,

    You need to add the absolute url of the video or the direct path to your video file.

    eg. http://player.vimeo.com/external/118652789.hd.mp4?s=8456b8577a16b5d2ca013a149f0e3d88

    I can see you are using youtube and that the video you have added is private.

    Please change it with the video url.

    Thanks

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