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  • #1034588
    gmoe
    Participant

    Hi X-Theme Community,

    My website is http://sotostudio.usc.edu/

    I updated my plugins today on the X-theme including the Revolution Slider to 5.2.5.3 and now the slider will not work in the X-Theme.

    I get the following error:

    Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
    This includes make eliminates the revolution slider libraries, and make it not work.

    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    The error message is in broken English so I tried to follow the instructions but could not figure it out.

    Any help would be greatly appreciated!

    Thanks!!

    #1034652
    gmoe
    Participant
    This reply has been marked as private.
    #1035161
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I have checked your site and there is a JS error in the backend. Would you mind providing us the ftp login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1035849
    Thomas F
    Participant

    I’m having the same issue after the upgrade. Moving and reinstalling the plugin lead to the same error. This update seems to be broken.

    #1035875
    Thomas F
    Participant
    #1036101
    Rahul
    Moderator

    Thank you for letting us know, Thomas.

    Hey @gmoe , if you can follow the guide Thomas posted in his reply above. Let us know how it goes.

    Thanks

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