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June 6, 2016 at 11:36 am #1028296
sonofzellParticipantHello!
I am hoping you may be able to assist with a Revolution Slider issue. I am trying to reveal layers via “mouse in” and “mouse out” triggers (sort of a tooltip-like function). The ThemePunch documentation for this seems pretty straightforward, however it seems that my triggers are not being recognized. Moving the mouse in or out of the “trigger” layer has no effect, and thus the hidden layers are never revealed.
In order to troubleshoot compatibility, I installed a ThemePuch demo slider (https://revolution.themepunch.com/wordpress-3d-parallax/) with an identical function, and it seems to work fine. I’ve tried everything imaginable to replicate the demo slider, but no mouse in or mouse out actions seem to be recognized by the slider.
An example of the slider can be found at http://www.warminsterpioneers.org/wordpress/football/75lb-tackle/. At the bottom of the page, you will find my slider (my goal is to reveal a stats layer when hovering over the team names). Directly below is the ThemePuch demo slider, which you will see is allowing the triggers properly.
June 6, 2016 at 1:59 pm #1028520
RahulModeratorHi There,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.June 6, 2016 at 2:21 pm #1028547
sonofzellParticipantThis reply has been marked as private.June 6, 2016 at 2:22 pm #1028549
sonofzellParticipantThis reply has been marked as private.June 6, 2016 at 10:48 pm #1029246
LelyModeratorHi There,
Please double check the credentials. The password is incorrect when I tried to login.
June 23, 2016 at 7:20 am #1056215
sonofzellParticipantApologies for the confusion. I was able to resolve the issue using a suggestion provided by ThemePunch support. In the interest of anyone else experiencing the same issue, their response is below:
“Thanks for writing in. To fix the layer hover issue for this slider with the alias “Gamecard Template”, navigate to the slide static/global layer https://www.themepunch.com/revslider-doc/second-steps/#staticlayers and remove the “text layer” from the slide editor as shown in this screenshot http://prntscr.com/bda05e . Give it a try and let us know how it goes. ”
Thanks as always for your help!
K
June 23, 2016 at 9:09 am #1056358
JoaoModeratorGreat to hear it and thanks for the input for the community.
Joao
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