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Archive / Revolution slider stopped working after update Chrome and Edge
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  • November 15, 2016 at 5:22 pm #1258583
    Chris O
    Participant

    Hi, after updating to the last Theme X version and revolution slider this last one stopped working on Chrome and Edge. After reading a few posts we deleted the cache and worked only for Chrome but unfortunately Edge keeps showing a blank slide except for the shadow effects and progress bar. (http://prnt.sc/d7s43o)

    Any suggestion?
    Thanks in advance

    November 15, 2016 at 7:37 pm #1258775
    Prasant Rai
    Moderator

    Hello Chris,

    Thanks for writing in!

    Could you please provide us with your website URL so we can take a closer look?

    Thanks.

    November 16, 2016 at 8:27 am #1259371
    Chris O
    Participant
    This reply has been marked as private.
    November 16, 2016 at 10:44 am #1259586
    Rahul
    Moderator

    Hey There,

    Thanks for providing the login credentials!

    Would you mind clearing cache first?

    You can try with the following plugins:

    – W3 Total Cache: https://wordpress.org/plugins/w3-total-cache/
    – WP Super Cache: https://wordpress.org/plugins/wp-super-cache/

    Let us know how it goes!

    November 17, 2016 at 2:19 pm #1261490
    Chris O
    Participant

    Thank you Rahul, Godaddy doesn’t allow to install Cache cleaners in order to avoid conflicts, but it was possible to clean it directly from cloudflare. Now is working thanks!

    November 17, 2016 at 4:57 pm #1261699
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

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