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  • June 15, 2016 at 3:22 am #1042841
    Pat_Shaw
    Participant

    After updating Theme X recently I find that Revolution Slider now gives me the error message below.

    Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
    This includes make eliminates the revolution slider libraries, and make it not work.

    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    http://www.elmwood.essex.sch.uk/wordpress/

    Wordpress version 4.5.2
    Theme X version 4.5.2
    Revolution Slider 5.2.5.4

    I have deactivated all other plugins apart from Revolution Slider and Cornerstone but the issue remains.
    Any assistance you can give in resolving this would be appreciated.

    June 15, 2016 at 8:14 am #1043162
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    June 16, 2016 at 11:17 am #1045438
    ryskamrr
    Participant
    This reply has been marked as private.
    June 16, 2016 at 12:32 pm #1045545
    Joao
    Moderator

    Hi Guys,

    This is an issue that is hapenning in a few installations since the last update and we are still studying why.

    On the meanwhile please do the following:

    Via FTP go to the folder in wp-content/plugins/revslider/public/assets/ find asset.zip. So you have to unzip it and load it manually to your webspace to the appropriate place.

    This is happening in a few installations and we are still investigating why.

    Let us know how it goes,

    Joao

    June 18, 2016 at 4:38 am #1048286
    Pat_Shaw
    Participant

    Awesome Joao,

    Thanks for this worked great no idea why but happy that it did.

    Cheers
    Pat

    June 18, 2016 at 6:14 am #1048345
    Christopher
    Moderator

    Glad we could help you with this.

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