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  • #1274332
    Marco
    Participant

    Hi There,

    I have some problems after updating Revolution SLider:

    1: Error message:
    Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
    This includes make eliminates the revolution slider libraries, and make it not work.
    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    I solved this by solution 1. But where can I find the double jquery?

    2: Ken Burns activated shows a part of the slider on scroll (see screenshot). I disabled Ken Burns but what is causing the problem?

    3: Homepage slider is not showing navigation arrows and ‘Read More’ button is not clickable anymore…?

    url: https // www quin fox .com
    X version: 4.6.4
    Rev version: 5.3.0.2

    I disabled all third party plugins (test environment) but still the same problem…?

    Thx for your help!

    Grtz, Marco

    #1274336
    Marco
    Participant

    Smaller screenshot :-7

    #1274355
    Christopher
    Moderator

    Hi there,

    Home page slider is displaying fine without error, please see the attachment.
    The readmore button works fine but arrows not displaying.

    Please provide us with login credentials.
    Before that, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

    #1274358
    Christopher
    Moderator

    Hi there,

    Home page slider is displaying fine without error, please see the attachment.
    The readmore button works fine but arrows not displaying.

    Please provide us with login credentials.
    Before that, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

    #1274427
    Marco
    Participant
    This reply has been marked as private.
    #1274467
    Christopher
    Moderator

    Hi there,

    Please add following code in Customize -> Custom -> Global CSS :

    
    .tp-rightarrow.tparrows.uranus.noSwipe,.tp-leftarrow.tparrows.uranus.noSwipe {
        position: absolute !important;
        z-index: 999999 !important;
        visibility: visible !important;
        color: #fff !important;
    }
    .tp-leftarrow.tparrows.uranus.noSwipe:before{
    content: "\f104";
     font-family:fontawesome;
    }
    .tp-rightarrow.tparrows.uranus.noSwipe:before{
    
        content: "\f105";
     font-family:fontawesome;
    }
    

    Readmore button works fine, please clear cache, check again or let us know how we can replicate the issue.

    Thanks.

    #1275737
    Marco
    Participant

    Hi,

    Thx for the fix, but it’s a temporary fix a presume?.
    Problems occurred AFTER the update of Revolution Slider. It has nothing to do with other plugins.

    Problem 1: What is excatly causing the problem and where can I find the double jquery.js include and remove it?
    Problem 2: Ken Burns fixed!
    Problem 3: Homepage slider ‘Read more’ button shows complete white for a few seconds on mouseover and not always clickable. Sometimes it works, sometimes it doesn’t…? I cleared all caches. Tested in Chrome and Safari OSX.

    Thx in advanced!

    #1276115
    Christian
    Moderator

    There are many factors that could cause this. You might to test the suggested solution here https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/. Temporarily remove all the solutions provided previously to test.

    Thanks.

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