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Archive / Revolution Slider Plugin disappeared and can't be installed again
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  • September 8, 2016 at 9:16 am #1166445
    ArtOfSpring
    Participant

    Hi there,

    on my page: http://sehnsucht-berlin.com/?page_id=29 I had a Revolution Slider in the first section of the page.
    Somehow it’s not there anymore and the plugin isn’t even on the installed plugins list.
    On top of that I can’t reinstall the plugin. Is this due to some update?
    It’s a few weeks ago I checked the page last time.

    (All plugins, wordpress and the theme are updated)

    Thank you

    September 8, 2016 at 9:17 am #1166447
    ArtOfSpring
    Participant
    This reply has been marked as private.
    September 8, 2016 at 12:45 pm #1166737
    Rupok
    Member

    Hi there,

    Revolution Slider is not installed on your site. If you had this before then you have removed this somehow. Let’s install this from X Addons menu to get the slider back.

    Thanks!

    September 9, 2016 at 4:26 am #1167763
    ArtOfSpring
    Participant

    Hi Rupok,

    I already tried to install it again but nothing is happening.
    Error message is stating that the file already exists and it really is still in the directory: wp-content/plugins/revslider/

    I didn’t removed the plugin, it somehow stopped working and the slider I created (named “coming soon”) disappeared.
    Even on the page I implemented the slider, there is a tiny remnant of it (find screenshot attached).

    September 9, 2016 at 6:06 am #1167843
    Paul R
    Moderator

    Hi,

    Can you provide us your ftp login in private reply.

    Thanks

    September 9, 2016 at 6:56 am #1167875
    ArtOfSpring
    Participant
    This reply has been marked as private.
    September 9, 2016 at 9:45 am #1168044
    Joao
    Moderator

    Hi There,

    Revolution Slider is now installed, activated and working.

    Let us know if you need help with anything else.

    Joao

    October 27, 2016 at 9:08 am #1233178
    ArtOfSpring
    Participant

    Thank you very much!

    October 27, 2016 at 10:52 am #1233351
    Christian
    Moderator

    You’re welcome.

    November 29, 2016 at 6:50 am #1274573
    ArtOfSpring
    Participant

    Hi there,

    same issue appeared again after I updated X.
    Can you please do the same as last time and provide me with the solution, so I can handle that myself in the future?

    Thank you,

    Philipp

    November 29, 2016 at 7:23 am #1274600
    Joao
    Moderator

    Hi Philipp,

    That is quite unusual, but the solution is easy.

    Access your site via FTP access wp-content/plugins and remove the folder RevSlider

    Go back to WordPress WP Admin > Addons > Install it.

    You won´t lose any of your creations.

    Hope that helps

    Joao

    November 29, 2016 at 9:29 am #1274750
    ArtOfSpring
    Participant

    Thanks, Joao!

    November 29, 2016 at 9:34 am #1274759
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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