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  • December 26, 2016 at 12:28 pm #1304788
    ckeot
    Participant

    hello,
    I am facing a strange issue.
    I have revolution slider installed in my home page that sorts out posts based on categories. I can see the posts in the sliders. At first, I could click on the posts but recently I detected that I could not click anymore on the posts. On contacting my developer he did something to one post and I could click on it after that. But the issue is there for all the subsequent posts. The developer told me it could be because of incompatibility between revolution slider and posts written in cornerstone. Can you please confirm the same.

    the site is http://www.piratestravelogue.com

    December 26, 2016 at 12:48 pm #1304805
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! I checked your homepage and I’m only seeing parallax images there. I am not able to find a revolution slider on your homepage. Can you please confirm if you have a slider on your homepage and share a screenshot of the section so we can take a closer look.

    Thanks!

    December 26, 2016 at 1:14 pm #1304829
    ckeot
    Participant

    Hello,

    I am attaching two snapshots from the home page.
    1. Front end – showing the slider section.
    2. Back end – showing the revolution slider.

    I have a bad feeling I am doing something completely wrong here 🙁 please help.

    December 26, 2016 at 1:15 pm #1304830
    ckeot
    Participant

    uploading first snap of the back end.

    December 26, 2016 at 1:18 pm #1304833
    ckeot
    Participant

    attaching again after resizing.

    December 26, 2016 at 7:47 pm #1305124
    Rad
    Moderator

    Hi there,

    It could be related to transients, or the cornerstone saved alias/ID doesn’t match on actual alias/ID. Would you mind providing your admin login credentials in private reply? I’ll check it 🙂

    Thanks!

    December 27, 2016 at 1:05 am #1305360
    ckeot
    Participant
    This reply has been marked as private.
    December 27, 2016 at 1:13 am #1305364
    Christopher
    Moderator

    Hi there,

    Please provide us with username as well.

    Thanks.

    December 27, 2016 at 7:54 am #1305682
    ckeot
    Participant
    This reply has been marked as private.
    December 27, 2016 at 4:16 pm #1306300
    Rad
    Moderator

    Hi there,

    I checked, all are correct, no cache and transients. And there is no error, would you mind providing your FTP login credentials as well? Maybe it logs something during the render. It’s weird, it’s fast so it shouldn’t be related to performance.

    Thanks!

    December 27, 2016 at 11:01 pm #1306701
    ckeot
    Participant
    This reply has been marked as private.
    December 28, 2016 at 9:30 am #1307253
    ckeot
    Participant

    hello,
    Anybody there.

    December 28, 2016 at 4:24 pm #1307678
    Rad
    Moderator

    Hi there,

    Can’t find any clue why it’s happening, there is no error or logs at all. But I’ll continue checking, but for the meantime, please backup your site and update rev. slider plugin.

    Thanks!

    December 29, 2016 at 9:35 am #1308593
    ckeot
    Participant

    Then this is more serious than I initially thought.
    I updated X recently to latest version. Should I update rev. slider separately?

    rgds
    Chandan

    December 29, 2016 at 9:55 am #1308624
    ckeot
    Participant

    updated slider revolution. Please check snapshot.

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