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  • November 28, 2016 at 5:07 pm #1273772
    Adwin L
    Participant

    Hello I have updated Rev Slider and it was blank

    I’ve read the thread with the instructions on how to fix to no avail, here is what I tried

    – Deleted all Cache Plugins
    – Recreated a new slider
    – Adjusted the width and re saved

    None of this has helped, I’ve had to restore to a backup for now. However if you would like to login and test I can give the login credentials to you in the next post

    November 28, 2016 at 5:11 pm #1273776
    Adwin L
    Participant
    This reply has been marked as private.
    November 28, 2016 at 10:46 pm #1274133
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Revolution slider is working fine on my end. Would you mind confirming again?

    http://prntscr.com/dd264a

    Thanks.

    December 2, 2016 at 5:17 pm #1279301
    Adwin L
    Participant

    yes we fixed it, thanks 🙂

    Sorry for not responding

    December 2, 2016 at 5:18 pm #1279302
    Adwin L
    Participant

    actually no we, have restored to a previous backup

    If you go in and update you will see what we mean, you can go update if you like
    Thanks

    December 2, 2016 at 10:38 pm #1279536
    Rue Nel
    Moderator

    Hello There,

    Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

    January 9, 2017 at 4:27 pm #1323042
    Adwin L
    Participant

    Yes we are, but just recently, this is actually happening on a site with no Cloudflare, WC Cache or Wordfence

    January 9, 2017 at 4:27 pm #1323044
    Adwin L
    Participant
    This reply has been marked as private.
    January 10, 2017 at 2:48 am #1323574
    Christopher
    Moderator

    Hi there,

    Your slider works fine here http://parksvillemattress.com/, in regards with the other URL, please provide us with login credentials.

    Thanks.

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