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[davidjamescoutts]

Hi,

When trying to install the revolution slider plugin that ships with x 4.4.2 when i install I get the ‘are you sure you want to do this’ error.

I tried following steps I’ve seen online where all other plugins were deleted, even went to the trouble of re-installing wordpress and trying it from vanilla and it still doesn’t work. Other plugins work,

Can someone please help?

Dave

[Christopher]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[davidjamescoutts]

This reply has been marked as private.

[Joao]

Hi There,

The credentials above provided for your WP-Admin Dashboard didn´t work for me, could you confirm if they are correct?

Thanks

Joao

[harmoniqa]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for updating this thread! This issue may have been related to a file permission in your WP installation. Please make sure that you are allowed to install a plugin. I have tried to install plugin in your site and I just can’t. All I see is this:
http://prntscr.com/bcjp74

To know more about file permissions in WordPress, please check out the codex: https://codex.wordpress.org/Changing_File_Permissions

Hope this helps.

[harmoniqa]

This reply has been marked as private.

[harmoniqa]

Update: I did a manual upload as described here and it worked
https://community.theme.co/forums/topic/slider-revolution-plugin-is-not-installing/page/2/

[Joao]

Great to hear it.

And thanks for sharing with the community where you found the answer.

Reach us if you need help with anything else.

Joao

[Author]

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