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  • October 24, 2016 at 11:30 am #1228543
    IRGmarketing
    Participant

    Hello,

    I installed Rev Slider just stop working correctly on my new website that I am building. Ken Burns was working on all slides, now it only works on one. I have checked and saved Ken Burns on each slide, but does not resolve the issue.

    Also, my in my slide show I see 4 slides, but only 3 show up.

    Any help is greatly appreciated.

    http://www.smbc.irgmkg.com/blog/

    October 24, 2016 at 12:25 pm #1228619
    Joao
    Moderator

    Hi There,

    There is a new update that was out couple of hours ago that should fix this issue.

    Please update and let us know how it goes,

    Joao

    October 24, 2016 at 12:39 pm #1228639
    jwh1585
    Participant

    the recent update did not fix the problem..what the heck…an entire page of mine is now shut down

    October 24, 2016 at 1:13 pm #1228690
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 24, 2016 at 1:22 pm #1228716
    IRGmarketing
    Participant
    This reply has been marked as private.
    October 24, 2016 at 1:23 pm #1228717
    IRGmarketing
    Participant

    Didn’t fix my issue either. 🙁

    October 24, 2016 at 11:08 pm #1229299
    Rupok
    Member

    Hi there,

    I can see a slider on your given page – http://prntscr.com/cykwdv

    Would you clarify where it is not working? Note that the issue has been resolved on latest version of RevSlider 5.3.0.1. Clear your cache after updating and check again and make sure the slider is set correctly.

    Thanks!

    October 25, 2016 at 9:51 am #1229916
    IRGmarketing
    Participant
    This reply has been marked as private.
    October 25, 2016 at 9:52 am #1229918
    IRGmarketing
    Participant
    This reply has been marked as private.
    October 25, 2016 at 9:53 am #1229921
    IRGmarketing
    Participant
    This reply has been marked as private.
    October 25, 2016 at 12:04 pm #1230131
    Rupok
    Member

    Hi there,

    Would you point us where you have used other sliders? I can’t see any other on the source code as well. Add a screneshot where it supposed to be.

    Thanks!

    October 26, 2016 at 11:47 am #1231829
    Joao
    Moderator

    Hi There,

    Revslider 5.3.0.2 is now out on automatic updates.

    We’ve done extensive testing on this and it works great for me across all major browsers.

    This appears to fix every issue we’ve seen reported so far.

    Hope it helps

    Joao

    October 26, 2016 at 12:26 pm #1231890
    Jack D
    Participant

    5.3.02 does not work on http://www.protectiondogsuk.co.uk . I have had to revert to a backup of the site yet again. This is the third restore I have had to do because of Slider Revolution. I cannot afford to have my site down as I use SR extensively

    Jack

    October 26, 2016 at 12:43 pm #1231914
    Joao
    Moderator

    Hi Jack

    In order that we can run some tests,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    October 26, 2016 at 1:02 pm #1231933
    Jack D
    Participant
    This reply has been marked as private.
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