Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1225390
    salo
    Participant

    I have bought the X theme but the revolution slider is not working and not activated.

    How do i activate it?

    #1225547
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! You don’t need any license key for Revolution Slider plugin that ships with X theme. You can simply install it through X Addons section within your WordPress backend and then activate it through Plugins section within your WordPress backend.

    Hope that helps.

    #1225568
    Layne S
    Participant

    Salo I experienced the same thing this morning with my Revolution Slider not displaying. We aren’t direct purchasers of the plugin so we’re not going to get the Slider Revolution Addons I don’t think. There’s a double jquery entry in the body or something (I got the error once but have since been unable to get it again). What I did to temporarily solve it was to turn on the troubleshooting options in the slider settings and it got me up and running again in everything but Internet Explorer. If this is your problem I hope it helps.

    I’m currently trying to figure out how to get it working in IE.

    #1225618
    Rahul
    Moderator

    Hey There,

    We certainly appreciate your feedback! I will send this to our developers for further review.

    Thank you.

    #1225622
    helenitaj
    Participant

    Same here. The revolution slider stopped working as soon as I updated to 5.3.0. It says there is an update available, but then I can’t update because it supposedly is not activated. However in the X-theme addons it shows that it is indeed activated. Please fix this soon..

    #1225652
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1250256
    lyrix90
    Participant

    I have the same problem!!!!!!

    #1250292
    Joao
    Moderator

    Hi There,

    You cannot “activate/validate” the version of Revolution Slider that comes bundled with X, you can just do that if you purchase the plugin separably.

    BUT the version that comes with X is a full version that works 100% as the purchased one, the only difference is that you need to import templates manually in case you want to use them.

    You should be able to upgrade it without problems, just go to your Wp Admin > Plugins and update it.

    Hope that helps

    Joao

  • <script> jQuery(function($){ $("#no-reply-1225390 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>