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  • #1168545
    jmoak
    Participant

    When trying to activate this beauty happened:

    Fatal error: Uncaught exception ‘Exception’ with message ‘Insert query error – <b>Unknown column ‘advanced’ in ‘field list'</b><br>—<br> Query: INSERT INTO wp_revslider_css (handle, settings, hover, params, advanced) VALUES ('.tp-caption.MarkerDisplay', '{\"translated\":5,\"type\":\"text\",\"version\":\"5.0\"}', '{\"color\":\"#ff0000\",\"text-decoration\":\"none\",\"background-color\":\"transparent\",\"background-transparency\":\"1\",\"border-color\":\"transparent\",\"border-style\":\"none\",\"border-width\":\"0\",\"border-radius\":[\"0px\",\"0px\",\"0px\",\"0px\"],\"skewx\":\"0\",\"skewy\":\"0\",\"scalex\":\"1\",\"scaley\":\"1\",\"opacity\":\"1\",\& in C:\xampp\apps\wordpress\htdocs\wp-content\plugins\revslider\includes\framework\functions.class.php on line 14

    #1168964
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1170418
    jmoak
    Participant

    This is a local installation…

    It failed once and I had to manually remove everything, including whatever it added to the database. The theme gave an error message in the install box. The View Details was completely empty.

    This fatal error happened when I copied the plugin to the plugins folder. It showed up and I got the error upon trying to active it. The only reason I even need this is so I can put a video background behind the header menu…

    #1170669
    Lely
    Moderator

    Hello There,

    We’re sorry you’re having this issue. Please check this thread:https://community.theme.co/forums/topic/revolution-slider-insert-query-error/

    Hope this helps.

    #1171939
    jmoak
    Participant

    You can close this. I removed everything and tried again. The one thing I noticed is that previously, the revslider folder may have been nested inside another revslider folder from un-zipping process. That must have been it since wp_revslider_css in the database has 109 rows instead of 23. It installed properly this time.

    Thanks for your help!

    #1172200
    Jade
    Moderator

    Glad to hear it’s now sorted. Cheers!

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