Docs

[Noaviv]

I am getting the following error since updating woo commerce for a post-based slider. My non-post based image slider is working fine.

PHP Fatal error: Call to a member function get_price_html() on a non-object.

[Joao]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Noaviv]

This reply has been marked as private.

[Noaviv]

I have currently disabled the slider so I can continue other development on this site.

but you can enable the only sider that exists on any page and it will recreate the error.

[Rue Nel]

Hello There,

I did some further investigation. I noticed that you are using PHP version 5.4.45 and WordPress 4.5 requires at least 5.6 (https://wordpress.org/about/requirements/). This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:

Dear host,

I\'m interested in running the open-source WordPress <https://wordpress.org/> web software and 
I was wondering if my account supported the following:

- PHP 5.6 or greater
- MySQL 5.6 or greater
- The mod_rewrite Apache module

Looking forward to your reply.

If still doesn’t work out, could please re install Slider revolution?

Hope this helps. Kindly let us know.

[Noaviv]

OK thanks, I will see if that is possible :\ I am having this issue on multiple sites though and I just checked that one of them that is getting the error is running php 5.6.19

[Joao]

Hi There,

Regarding the website you already are running PHP 5.6 would.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[Noaviv]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for providing the very detailed information. Regretfully we still cannot login because Authentication is required. Please give us access for the authentication or at least disable this for the moment.

Thank you.

[Noaviv]

Oh Sorry! I removed the authentication requirement

[Rad]

Hi there,

I checked but looks like the conflict is within the core. And I’m unable to fix it, I’ll forward this thread to our developer.

Stay tuned and thanks!

[Author]

Posts