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Archive / Revolution slider doesn't work on my mobile devices!
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  • August 5, 2016 at 12:30 pm #1119112
    mjamison3
    Participant

    Revolution slider doesn’t work on my mobile devices! Can you please help? I checked and mobile is not disabled in the revolution slider settings.

    August 5, 2016 at 2:33 pm #1119291
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    August 5, 2016 at 2:37 pm #1119295
    mjamison3
    Participant
    This reply has been marked as private.
    August 6, 2016 at 12:27 am #1119832
    Christopher
    Moderator

    Hi there,

    Background videos are disabled for mobile devices due to some reasons including that they are bandwidth hungry. We instead encourage users to use a poster image that is to show on mobile devices instead of the video. You can find more detail in our video walkthrough on sliders.

    Hope it helps.

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