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  • #1262524
    eindje
    Participant

    Hi Guy’s,

    I’ve searched the forum and knowledge base but couldn’t fin a similar issue.

    My revolution slider doesn’t show any images from my instagram feed. There is no error or so, it just looks like it isn’t loading the feed or something.

    You can checkt it out at http://www.visualmarks.nl.

    I tried to uninstall and reinstall the plugin but that didn’t worked out.

    Hope you can help!

    Cheers,

    Mike

    #1262686
    Nabeel A
    Moderator

    Hi Mike,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1265330
    eindje
    Participant
    This reply has been marked as private.
    #1265915
    Nabeel A
    Moderator

    Hi again,

    I tried to login but the given credentials are not working for me. Can you please double check if they are correct? In the mean time try out an Instagram demo slider https://revolution.themepunch.com/wordpress-instagram-gallery/ you can download the demo from here https://revolution.themepunch.com/free-slider-exchange/

    Hope this helps!

    #1266531
    eindje
    Participant
    This reply has been marked as private.
    #1266542
    Christopher
    Moderator

    Hi there,

    Would you please clear cache on W3 total cache and let us know how it goes.

    Thanks.

    #1266589
    eindje
    Participant

    Hi Cristopher,

    Just cleared the cache. It did something but it still dos not function properly. Now i see a big black square instead of my instagram pictures.

    Thanks.

    #1266641
    Christopher
    Moderator

    Hi there,

    Provided credentials didn’t work.
    Please check this link : https://www.themepunch.com/revslider-doc/special-content-sources/

    Hope it helps.

    #1266794
    eindje
    Participant

    Hi Christopher,

    Strange that you still can’t login.. It works fine with me :).

    I resolved the issue myself. I feel silly, but the source setting was set on transparent ;P.

    Oops!

    #1266879
    Joao
    Moderator

    😀

    Glad to hear you managed to find a solution,

    Have a great day,

    Joao

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