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  • #1227091
    yogawithgeorgia
    Participant

    Hi there,

    I had a slider on my homepage and I went into the Revolution Slider and deleted the slider. Now it has messed up my entire home page. You can see the screenshots attached.

    I’ve determined that the problem is definitely coming from the Revolution Slider plugin. If I disable it- the problem goes away. However I want to be able to use the Revolution Slider: so can you please help me fix this problem so that I can use the slider and my homepage restores back to normal!

    Will post a private reply with logins.

    Thanks!

    #1227094
    yogawithgeorgia
    Participant
    This reply has been marked as private.
    #1227101
    Christopher
    Moderator

    Hi there,

    Please update both x and cornerstone plugin as this may fix the issue.

    let us know how it goes.

    #1227137
    yogawithgeorgia
    Participant

    Thanks for the fast response.
    I’ve updated both- unfortunately it didn’t work!

    Any other ideas?

    #1227520
    Rad
    Moderator

    Hi there,

    Looks like there is an internal server error, would you mind providing your FTP login credentials as well?

    The scripts aren’t fully loaded (cut off) when displaying the preview and it’s only possible if there is internal error.

    Thanks!

    #1228064
    yogawithgeorgia
    Participant
    This reply has been marked as private.
    #1228074
    Lely
    Moderator

    Hi There,

    FTP credentials will allow us to access your files from your hosting provider. We can access the physical file of your site through this. If you don’t have this yet, you can ask your hosting provider to give you one.

    #1240258
    yogawithgeorgia
    Participant

    I’ve had the problem fixed.

    Thanks.

    #1240306
    Prasant Rai
    Moderator

    Happy to hear that. Feel free to ask us again. Have a great day! 🙂

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