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[Tango S]

Hi guys,

after updating to version 5.3.0.1 the revolution slider crashed. It basically blanks out at the place the slide should be on the website. I did not change anything in the settings – the slider just does not appear on the website.

Any ways to fix it?

Cheers.

[Tango S]

This reply has been marked as private.

[Christian]

Hey there,

Please give us the URL where you’ve setup a slider.

Thanks.

[lofoxx]

Following – I am experiencing the same issue. Was working perfectly before I updated. http://nextlevelathlete.wpstagecoach.com/

[Kilmanagh]

The fix needs to be publicized. As X-theme and RevSlider 5.3.X does not display images on X-theme. This is occurring on a lot of X-Theme sites according to twitter. The only fix I found was to roll back to 5.2.6 and all is good again!

[Rahul]

Hey There,

Thanks for the input and your feedback!

I have submitted your feedback to our development team for further review. Stay tuned for the next update.

Thanks for your patience!

[lofoxx]

@Kilmanagh, how do I do that?

[Rahul]

Update :

Note that the issue has been resolved on latest version of RevSlider 5.3.0.1.

Clear your cache after updating and check again and make sure the slider is set correctly.

Thanks!

[Rahul]

Hey There,

Thanks for writing in!

Note that the issue has been resolved on latest version of RevSlider 5.3.0.1.

Clear your cache after updating and check again and make sure the slider is set correctly.

Let us know if this helps!

[Tango S]

Hi guys,
I cleared the cache – but the issue remains.
The slider is exactly the same I used before. Didn’t change anything but updated to 5.3.0.1

What’s also interesting: The slider seems to work on mobile phones but not on a desktop pc (with Firefox or Edge).

Any recommendations?
Is there a way to roll back to the previous slider version in order to get the page going until you update something?

Best.

[Joao]

Hi There,

Just updating the situation here :

There should be an update within 24hours, ThemePunch have been notified about additional issues which haven’t been fixed yet and we’re waiting on them to fix those and release an update, so we can release the update.

Hope that helps

Thanks for understanding,

Joao

[Tango S]

This is what I call professional support.
Thanks and hope that it works.

[Nico]

Thank you so much for understanding.

Feel free to follow up this thread for update.

Thanks.

[Darshana]

Hi there,

We have released an update of Revolution Slider (v5.3.0.2), to fix most of the issues reported by the users recently. Please make sure to take a backup of your sliders, update your revolution slider plugin and then you can re-import your sliders.

Also make sure to clear your cache before testing your site.

Thanks!

[Tango S]

It works.
Thanks again for your quick fix.

[Author]

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