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Posts
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I’ve had a Revolution Slider set above the masthead on a client’s site for several months now, and it just stopped functioning.
In Firefox, it doesn’t load at all, and in Chrome, it loads the full-screen space with the “scroll down” arrow, but no images.
The slider is visible when editing the home page in Cornerstone. Any ideas? Link and a login below.
Hello There,
Thanks for writing in! Are you using CloudFlare or server caching mechanism or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
You could also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Please let us know how it goes.
I did have Wordfence active when I updated the theme (with caching disabled), and W3 Total Cache in use as well. Disabling these fixed the issue. Thanks!
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