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  • #1018246
    antonpolosin
    Participant

    Hi. Have a question about Revolution Slider. But not sure should i address to X Theme support or to Revolution slider team. Thank you

    #1018275
    Joao
    Moderator

    Hi There,

    Please let us know your question, provide your URL and if you judge necessary a screenshot of your issue.

    That way we will be able to help you.

    Thanks,

    Joao

    #1019790
    antonpolosin
    Participant

    Thank you for reply.
    I’d like to remove “play button” on the slider (sometimes it could be seen). And as it’s video slider and i have to insert poster for mobile visibility. But I don’t want that poster appear on the desktop version before the video starts. URL: http://www.flighttour.com.au/

    Thank you

    #1019935
    Joao
    Moderator

    Hi,

    To remove the play button please add the following code to Appareance / Customizer / Custom / CSS

    .tp-video-play-button {
        display: none !important;
    }
    

    To hide the video poster image before the video please add the following code to Appereance / Customizer / Custom / CSS

    
    @media screen and (min-width: 550px) {
    
    .tp-videoposter .noSwipe {
    
    display: none !important;
    } }
    

    Hope that helps,

    Joao

    #1020055
    antonpolosin
    Participant

    Thank you for help. Display button disappeared. Button I still can see poster on desktop and laptop versions. Thank you.

    #1020191
    Rupok
    Member

    You are welcome!

    Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

    #1027995
    antonpolosin
    Participant

    Hi
    I still can see poster on desktop and laptop versions. Thank you.

    #1028174
    Christian
    Moderator

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1029915
    antonpolosin
    Participant
    This reply has been marked as private.
    #1030267
    Jade
    Moderator

    Hi there,

    There seems to be a JS error when I checked the console log. This might be caused by a third party plugin conflict. Kindly try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    #1054311
    antonpolosin
    Participant

    Deactivated all plugins but the problem still persists. And it appears only when the web just loads. Any other suggestions?

    #1054462
    Joao
    Moderator

    Hi There,

    Update your code to :

    @media screen and (min-width: 550px) {
    
    .tp-videoposter  {
    
    display: none !important;
    } }
    

    Hope that helps,

    Joao

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