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  • October 23, 2016 at 9:50 am #1227295
    virbion
    Participant

    The most recent Slider Revolution update caused the slider to disappear when using the Cornerstone “below masthead” feature.
    Theme notes indicate 5.3.0 compatibility. Is there a solution?
    Thanks

    October 23, 2016 at 11:13 am #1227348
    Rupok
    Member

    Hi there,

    Sorry to hear that you are having such trouble. It seems working on my setup with latest version. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    October 24, 2016 at 4:40 pm #1228940
    virbion
    Participant
    This reply has been marked as private.
    October 24, 2016 at 5:09 pm #1228960
    QDPresident
    Participant

    Same thing just happened to us. Updated plugin to 5.03.01 and Poof! No slider. Can’t even preview the slider.

    October 24, 2016 at 5:16 pm #1228967
    QDPresident
    Participant

    Getting sliderType error.

    October 24, 2016 at 5:20 pm #1228969
    QDPresident
    Participant

    Rebooted. No resolution.

    October 24, 2016 at 5:41 pm #1228984
    QDPresident
    Participant

    SOLVED: Purged Cloudflare cache.

    October 24, 2016 at 10:33 pm #1229264
    virbion
    Participant

    Purging the cache did not resolve our issue as seen in the staging site:
    http://www.staging8.ultimatehomeoutlet.com/

    Seems like many are now posting similar problems with this plugin.
    I did follow the plugin author’s troublehooting suggestions from https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/
    but, again, no fix.

    They also suggest switching to 2015 theme, but I have not interest to go there.
    This is a bundled plugin for X theme and should therefore be compatible.

    October 25, 2016 at 2:08 am #1229415
    Christopher
    Moderator

    Hi there,

    RevSlider 5.3.0.1 is now out on automatic updates, please update your plugin to fix the issue.

    Thanks.

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