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  • October 24, 2016 at 12:24 pm #1228617
    mckerchercorp
    Participant

    What’s wrong?

    Not working. I have updated the plugin and then all the slides on my site are not working.

    October 24, 2016 at 12:40 pm #1228644
    jwh1585
    Participant

    I’m having the same problem….major problem. Just had to stop all my ad campaigns.

    October 24, 2016 at 12:42 pm #1228650
    Prasant Rai
    Moderator

    Hello @mckerchercorp,

    Thanks for writing in!

    Please share your website login details in a private reply.

    Thanks.

    October 24, 2016 at 12:43 pm #1228654
    Prasant Rai
    Moderator

    Hello @jwh1585,

    Thanks for writing in!

    Request you to please create a new ticket and share login details in a private reply.

    Thanks.

    October 24, 2016 at 2:10 pm #1228770
    mckerchercorp
    Participant
    This reply has been marked as private.
    October 24, 2016 at 2:38 pm #1228806
    John F
    Participant

    Hello,

    I updated a client’s site running “X” and the slider quit working in Chrome. It seems to work in Microsoft IE or edge or whatever they call it now. I do not run Firefox so I cannot test it in that. Do you have any suggestions?

    Thanks

    JF

    October 24, 2016 at 3:10 pm #1228839
    mckerchercorp
    Participant

    it works for me as well on Microsoft Edge browser.

    October 24, 2016 at 11:14 pm #1229304
    Rupok
    Member

    Hi guys,

    The issue has been resolved on RevSlider 5.3.0.1. So make sure to update to this version and check again. If you are already using this version then make sure to clear your cache.

    I can see your slider @mckerchercorp – http://prntscr.com/cyky5q

    Cheers!

    October 25, 2016 at 3:32 am #1229491
    mckerchercorp
    Participant

    It works fine on Firefox.

    Can you please check this on Chrome? For me, it is not working on Chrome.

    October 25, 2016 at 4:48 am #1229561
    Christian
    Moderator

    Hey there,

    I checked in Chrome and the slider is working (see attachment). Please clear your all caches including your browser history and check again.

    Thanks.

    October 25, 2016 at 11:14 pm #1230892
    mckerchercorp
    Participant

    – I have cleared cache
    – Have checked via kproxy and hidemyass Proxy
    – Have checked in my phone, desktop and laptop
    – Have got it checked by someone else computer in chrome

    It is not working anywhere for me.

    October 26, 2016 at 12:29 am #1230930
    mckerchercorp
    Participant

    anyway it is working now. thanks.

    October 26, 2016 at 3:38 am #1231104
    Christian
    Moderator

    Glad it’s sorted out. 🙂

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