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[Giuligiuli]

Hello, i’m having problems with rev slider.
The sliders doesn’t show in the mobile.
In desktop there are the slider but doesn’t show the images.

I’ve tryied to disable the plugins but it doesn’t work.

Please help me to understand

thanks

http://www.yourboatholiday.com

[Paul R]

Hi,

Thanks for writing in!

May I know what browser are you using.

It seems to be working fine on my end.

See Video- http://screencast.com/t/Mg5xWCuZxnq

[Giuligiuli]

Hello,

thanks for the video.
I’m continuing have the issues on Chrome and Safari, from desktop and mobile ( see screenshots )

thanks to help

[Joao]

Hi There,

There is a bug that is happening in a few installations where the slider seems to be failing on some customers website, but not in all computers, as you can see on mine it is working fine. We are working with ThemePunch to solve the issue.

If you feel you have a problem with your slider I recommend you downgrading it to a previous version.

You can download it from the link below, access your site via FTP and go to wp-content/plugins/ , remove the folder RevSlider and substitute for the one contained in the zip file.

You won´t lose anything because all your material is stored on the database.

https://www.dropbox.com/s/5poy9ywysds1tfr/revslider%20%281%29.zip?dl=0

Hope that helps

Joao

[Giuligiuli]

This reply has been marked as private.

[Lely]

Hello There,

It is not showing either for me when I check.
Then I got the following errors:

Uncaught TypeError: t.toggleState is not a function(…)
VM151:8 Uncaught TypeError: t.toggleState is not a function(…)
widget.js:148 Uncaught TypeError: string.split is not a function(…)
BoatSearch.js:5 Uncaught TypeError: data.split is not a function(…)
BoatSearch.js:5 Uncaught TypeError: data.split is not a function(…)
widget.js:148 Uncaught TypeError: string.split is not a function(…)getUrlParams @ widget.js:148postMessageHandler @ widget.js:77
BoatSearch.js:5 Uncaught TypeError: data.split is not a function(…)(anonymous function) @ BoatSearch.js:5
BoatSearch.js:5 Uncaught TypeError: data.split is not a function(…)(anonymous function) @ BoatSearch.js:5
widget.js:148 Uncaught TypeError: string.split is not a function(…)getUrlParams @ widget.js:148postMessageHandler @ widget.js:77
BoatSearch.js:5 Uncaught TypeError: data.split is not a function(…)(anonymous function) @ BoatSearch.js:5
BoatSearch.js:5 Uncaught TypeError: data.split is not a function(…)

Would you mind disabling/removing the code that handles that part? Then check again if the the issue persist.

[Giuligiuli]

Hello,

I’ve tried but,no way. Is not related to that error.
Sorry, but i can’t stay to long without sliders..

How can i do ?

thansk a lot

[Joao]

This reply has been marked as private.

[Giuligiuli]

Hi Joao,

done. thank you so much

[Rue Nel]

Hello There,

I have cleared all the cache and checked all the possible setting that may have caused the issue but still the images are not displaying. Something is preventing it from being displayed. There is also a JS error on the page. Since you are using SiteGround, could you please disable the supercacher in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

[Giuligiuli]

Hi there, thanks for your answer i disabled the SuperCacher for this domain..
I think still the same..

I really need to solve this problem.. thanks for help..

[Rue Nel]

Hello There,

I went ahead and disabled your caching plugin, W3 Total Cache. You can now view the slider in different browsers. This is what I am seeing in Chrome, Firefox and Safari
http://prntscr.com/d3a20e
http://prntscr.com/d3a24i
http://prntscr.com/d3a2dx

Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Hope this helps.

[Author]

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