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Archive / Rev slider not showing up on actual page (Cornerstone and Customizer show it)
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  • August 26, 2016 at 2:30 pm #1148682
    jrhager84
    Participant

    For some reason today, the rev slider doesn’t show up when you view it on the website. In cornerstone, it’s there. In customizer, it’s there.

    I haven’t changed anything, so I’m not sure why it’d do that. Please advise.

    http://www.steveslanding.com

    August 26, 2016 at 3:21 pm #1148747
    jrhager84
    Participant

    I should also mention that I’ve purged all caches, and even disabled and re-enabled the plugin, to no avail.

    August 26, 2016 at 6:19 pm #1148900
    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    August 26, 2016 at 8:19 pm #1149072
    jrhager84
    Participant
    This reply has been marked as private.
    August 27, 2016 at 12:24 am #1149308
    Christopher
    Moderator

    Hi there,

    Provided credentials didn’t work.
    Upon checking your site, slider was displaying fine, please see the attachment.

    Hope it helps.

    August 27, 2016 at 2:46 pm #1149864
    jrhager84
    Participant

    Apologies. Credentials updated. Still not working on my end.

    http://prntscr.com/cb5i4x

    August 27, 2016 at 10:14 pm #1150140
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates! Are you using CloudFlare or may have installed a caching plugin like WP Fastest Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Hope this helps.

    August 29, 2016 at 1:50 pm #1152201
    jrhager84
    Participant

    Caches were (and are) cleared, and it’s still not functioning correctly. Any ideas?

    August 29, 2016 at 3:08 pm #1152320
    jrhager84
    Participant

    This is what I see:

    http://prntscr.com/cbtqo2

    August 29, 2016 at 11:09 pm #1152766
    Friech
    Moderator

    Hi There,

    The slider is showing up on my end, actually there are two instance of the same slider above and below the Welcome To Steve’s Landing headline. Was that intended? The issue that I’m seeing is the background-images of your slider does not exist.


    screenshot

    Please clear your browser’s cache or try using another browser. And try re-uploading those missing images.

    Thanks.

    August 29, 2016 at 11:49 pm #1152796
    jrhager84
    Participant

    Why would those images just disappear? That’s weird. Nothing was ever touched. What would cause that?

    August 29, 2016 at 11:56 pm #1152803
    jrhager84
    Participant

    Apparently the client decided to poke around and added a 2nd rev slider unknowingly. Having just the one under the banner does *not* show up to me — even the viewport. Is there something that needs to be done to fix that? Take another look.

    August 30, 2016 at 4:15 am #1153012
    Paul R
    Moderator

    Hi,

    Can you try re-installing cornerstone plugin.

    Login to ftp and navigate to /public_html/wp-content/plugins then delete cornerstone folder.

    After that login to wordpress dashboard and navigate to Addons page and cornerstone will be installed automatically.

    Thanks

    August 30, 2016 at 4:54 pm #1154066
    jrhager84
    Participant

    Sure.

    August 30, 2016 at 5:01 pm #1154073
    jrhager84
    Participant

    http://prntscr.com/cc9xfu

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