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  • August 19, 2016 at 3:31 am #1138080
    Current2K
    Participant

    Hello guys,
    Great themes !

    I am trying to import a template downloaded from https://revolution.themepunch.com/free-slider-exchange/

    After hit the “import slider” button, i get this error.

    “importing slider settings and data…

    Error: Could not create directory.

    Go Back”

    I am in preproduction for tests, looking to revamp our website, we deployed a wordpress on an AWS EC2 instance.

    Best

    August 19, 2016 at 3:33 am #1138082
    Current2K
    Participant
    This reply has been marked as private.
    August 19, 2016 at 3:52 am #1138101
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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