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  • #1088885
    bcneur0
    Participant

    So Slider Revolution has been downloaded and made active on WordPress. But it has not been “activated” with the purchase code at this point.

    When I go to activate the plugin, and “register” it, the button will not click. When I hover over that button, it clearly shows that it is “clickable,” but no action occurs after clicking it.

    Pretty much just want to activate the plugin.

    #1089048
    Joao
    Moderator

    Hi There,

    You should be able to activate by going to Wp Admin Dashboard > Plugins

    You dint need to validate with a purchase code the Revolution Slider that comes bundled with X, you will have 100% of the functionalities.

    Let us know if you need further help.

    Joao

    #1089977
    bcneur0
    Participant

    Unfortunately, even after doing that, I still cannot create a new slider or have any of the functionalities.

    If I go to make a new slider, it still does not let me save anything or get anywhere close to making one.

    This theme was actually manually uploaded. Is it possible there is some kind of glitch?

    And I still have the message that the plug in not registered. (I have attached an image)

    Thoughts?

    #1090319
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates! Even if slider revolution plugin is not activated, you should be able to create a slider with no issues. You are not required to activate the plugin also. For more information on how we utilize and the integration of Slider Revolution in X, please check our knowledge base here: https://community.theme.co/kb/integrated-plugins-revolution-slider/

    To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1090937
    bcneur0
    Participant
    This reply has been marked as private.
    #1091262
    Rad
    Moderator

    Hi there,

    It’s not working because Rev. Slider is not properly installed. There are many 404 errors pointing to Rev. Slider files.

    Would you mind providing your FTP login credentials as well?

    For the meantime, please re-install your Rev. Slider and set its folder and file permission to 755.

    Thanks!

    #1107766
    bcneur0
    Participant

    Hello again,
    I am very sorry but I do not think I can give you the FTP login credentials, because this site is for a school and thus for various regulatory reasons, I am not allowed to give that information away.

    However, we have again reinstalled the plugin, but still it asks me to put in a registration code.
    In this case, now the plugin does allow me to make sliders, but is it normal for it to keep asking for the registration code?

    Thanks

    #1108244
    Rupok
    Member

    Hi there,

    Thanks for updating. It should not ask you for registration if your X is validated. You will only see this message – http://prntscr.com/byws9f

    And you can just ignore that as it’s not preventing you to use and update the slider.

    Hope this makes sense.

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