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Posts
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Hello
First off, I like the X Theme pretty much and it is very useful in the case of my website: moleculestore.com.
I bought another licence like a month ago for building a ecommerce site, but it kind of does not fit with what I want it to use for… so my question is: is there any way to “return” my 2nd licence and get (some) money back?
That would be very nice 🙂
Best
SimonHi Simon,
Themeforest handles the refund. Please see https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund
Thanks.
Joao
From your link at themeforest:
Why a refund may not be given
If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:
the item did not meet your expectations
— so, in other words, you are telling me, there is no way I will get a refund? 🙁
Hi There,
You really need to contact themeforest since they are responsible for selling the theme, although you bought X Theme you bought trough Themeforest.
In case they deny your request and you have a friend who would like to use X Theme we can manage a license transfer.
Thanks for understanding,
Joao
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