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AuthorPosts
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December 1, 2016 at 10:10 am #1277559
weltklangParticipantHello everybody
A few days ago I wanted to upload a bigger image of my logo to my website (for Retina displays). I replaced it in the customizer. In the preview it was all correct but when I’m not logged in – and all the visitors – can’t see any logo at the moment. There is still a link to the old image (which I deleted unfortunately). When I right-click on the missing image and open it in a new tab, there comes a error that the image is missing (of course) but on this site I can see the right image in the sidebar as it should be.
How can I fix that problem? Everybody had already a problem like that? I’m an beginner with no experience with codes and stuff like that.I hope someone can help me….
few facts about my website:
https://www.raphaelboerlin.ch
WordPress 4.6.1
X 4.6.4
Cornerstone 1.3.3December 1, 2016 at 10:19 am #1277570
JoaoModeratorHi There,
Are you using any cache plugin?
Try to purge/clean the cache or turn of the plugin, remember to always turn off cache plugin while making changes on your website.
If that does not work, please provide your admin credentials so we can take a closer look.
Thanks
Joao
December 1, 2016 at 2:36 pm #1277869
weltklangParticipantHi Joao
Yes it was the Cachify-Plugin. Now it works fine! Thank you so much…
December 1, 2016 at 2:47 pm #1277888
Nabeel AModeratorGlad we could help 🙂
Cheers!
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