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  • #1277559
    weltklang
    Participant

    Hello everybody

    A few days ago I wanted to upload a bigger image of my logo to my website (for Retina displays). I replaced it in the customizer. In the preview it was all correct but when I’m not logged in – and all the visitors – can’t see any logo at the moment. There is still a link to the old image (which I deleted unfortunately). When I right-click on the missing image and open it in a new tab, there comes a error that the image is missing (of course) but on this site I can see the right image in the sidebar as it should be.
    How can I fix that problem? Everybody had already a problem like that? I’m an beginner with no experience with codes and stuff like that.

    I hope someone can help me….

    few facts about my website:
    https://www.raphaelboerlin.ch
    WordPress 4.6.1
    X 4.6.4
    Cornerstone 1.3.3

    #1277570
    Joao
    Moderator

    Hi There,

    Are you using any cache plugin?

    Try to purge/clean the cache or turn of the plugin, remember to always turn off cache plugin while making changes on your website.

    If that does not work, please provide your admin credentials so we can take a closer look.

    Thanks

    Joao

    #1277869
    weltklang
    Participant

    Hi Joao

    Yes it was the Cachify-Plugin. Now it works fine! Thank you so much…

    #1277888
    Nabeel A
    Moderator

    Glad we could help 🙂

    Cheers!

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