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[photosteron]

Hi,

Currently I’m finalizing my new website, but today I bumped into something I cannot explain. I hope you guys can find the time to look into this and provide me with a solution… Not exactly sure if this is a Renew-related problem or a Cornerstone-related one.

The problem: When I post a blog message (edited in Cornerstone) with a length that is over 450-475 words, the text does not show up in the overall (top) blog page. But shorter blogs DO show up correctly…

Example: You can check this by opening my website and selection the BLOG menu: you will see two messages with the same picture of a dog. The left blogpost shows correctly, but the right blogpost (with a little more text in the body) doesn’t show correctly. No text is displayed here.

Can you find out what is causing this and provide me with a solution?

Thanks for helping out!
Erik.

[photosteron]

This reply has been marked as private.

[Christian]

Hey there,

In Appearance > Customize > Blog, please try increasing your Excerpt Length (see attachment).

Thanks.

[photosteron]

Hi Christian,

Thanks you for the suggestion, but changing this makes no difference; the blog post with more than 450-475 words still does not display any text in the top blog menu page. Could you please look into this again; I suspect something else is wrong and you can see that with the two posts side by side.

See the attached screengrab of the BLOG-page with the two BLOG-posts side-by-side: left blogpost (A.) shows excerpt text normally, but right blogpost (B.) that has only a little more text inside shows nothing as excerpt. What causes this?

Thanks again!
Erik.

[Christian]

Would you mind testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

[photosteron]

Hi Cristian,

Thank you very much for getting back to me so swiftly; really appreciate that you help me!

Now there is good news and bad news….
Good news is that it appears to be a plugin-related problem. Bed news is that it is the Cornerstone plugin. I was so happy being able to edit my blog posts in Cornerstone, so I AM HOPING DESPERATELY (no, I still do have a life 😉 that you can sort this out so I can keep editting my blog in Cornerstone.

What I can do in a blog post to circle around this problem, is fill the first text section with only a maximum of -say- 100 words and create a second text section for the rest of the text. This seems to work, although I suspect the excerpt disappearing like I stated in my original problem, might be something that shouldn’t occur?

Thanks,
Erik.

[Jade]

Hi Erik,

Kindly try to add the excerpt text in the Excerpt field of the blog post as it should be an alternative to show the excerpts on the blog page.

[photosteron]

Hi Jade,

Thanks for this suggestion. Using the excerpt-field like you said, does work, but it shows all excerpt text without the ‘read more’ cut-off that is in all other posts.
I think I’ll settle for the workaround this time: use two text sections in Cornerstone since the Blog-index only shows an excerpt from the first text section. If I make sure that the word-count in that first section is low (max 100 words), it is displayed correctly. The rest of the text can be placed in the second text section. After two weeks building I’m kinda hooked on using Cornerstone for blog posts, so I’m happy I found out this workaround! 😉
BUT….but…but…. I still DO think it’s behaviour that isn’t supposed to be like this (by Cornerstone), so it might be something for you guys to look into!

Thanks,
Erik.

[Joao]

Hi Erik,

Thanks for the kind words. I am also a big lover of building blog posts with CS since it is so handy and so flexible.

I will pass this issue to our developers so they might have a look.

Thanks,

Joao

[photosteron]

Hi Joao,

Thanks for letting me know. I suspect it’s something memory related or there’s an unwanted cutoff value that makes CS skip the first text-section when there’s a certain amount of words or characters in the section. Hope they manage to find it. I’ll adjust my blog for now so it’s working for me, but as a result the developers cannot see this behaviour anymore should they check my blog.
Should they need more input I am happy to help (and set-up another example blog-post with this behaviour). They can contact me by email if they wish, feel free to forward my credentials. Happy to help 😉

Thanks,
Erik.

[Rupok]

Thanks for the additional information Erik. Hopefully we’ll get a proper diagnosis or this.

Cheers!

[Author]

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