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  • October 5, 2016 at 8:54 am #1203428
    rhoadesc
    Participant

    in the ‘upcoming events’ area of this page http://bluesky.abouttobeawesome.com/ the posts with their photos show in cornerstone, but the second post (stewards of children) goes off to the side with no photo in the regular live view.

    October 5, 2016 at 9:37 am #1203473
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 6, 2016 at 4:45 pm #1205796
    rhoadesc
    Participant
    This reply has been marked as private.
    October 6, 2016 at 9:31 pm #1206188
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. Upon inspection, it seems that the Recent post element was modified. Would you mind providing us the ftp login credentials so we can take a closer look and fix the issue?

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    October 12, 2016 at 12:56 pm #1213324
    rhoadesc
    Participant
    This reply has been marked as private.
    October 12, 2016 at 9:20 pm #1213999
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. Regretfully the access is limited. It is a Read Only access. We cannot upload or change any file to it. By the way, X 4.6.4 and Cornerstone 1.3.3 are now available! This release contains several bug fixes and we’re quite excited about the new features, so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

    November 3, 2016 at 10:56 am #1242564
    rhoadesc
    Participant

    The theme and the plugins are both updated and there is no change in the bug. When I use that FTP to log in, it allows me full access. Can you take a look at it on the front end at least and see what is happening before you make me jump through any more loops? I have many many purchased x themes and I would like some real assistance please.

    November 3, 2016 at 11:00 am #1242571
    rhoadesc
    Participant

    It was a plugin. Thanks for all your help………

    November 3, 2016 at 11:55 am #1242641
    Rupok
    Member

    Glad that you figured it out already. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

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  • <script> jQuery(function($){ $("#no-reply-1203428 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>