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Archive / re: Woocommerce dropdowns on iphones issue – please help?
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  • June 8, 2016 at 3:33 am #1031461
    churchpath
    Participant

    Hi, the woocommerce dropdowns on android devices are working fine.
    BUT on an iphone they no longer work.

    Can you please help?

    T.

    June 8, 2016 at 3:34 am #1031463
    churchpath
    Participant
    This reply has been marked as private.
    June 8, 2016 at 10:13 am #1032012
    Thai
    Moderator

    Hi Terry,

    I’ve just checked your website on my iPhone 5S, it seems to work fine.

    Could you please provide us with some screenshots?

    Thank you.

    June 8, 2016 at 10:33 am #1032070
    churchpath
    Participant
    This reply has been marked as private.
    June 8, 2016 at 10:36 am #1032079
    churchpath
    Participant

    Whereas on an android phone the variable options are displaying correctly.

    (see attached – is fine)

    TO TEST:
    So if you can test on an iPhone:

    Go to SHOP –> JIGS –> STANDARD JIG and select some options

    We need it to display similar to the screenshot attached (taken from my android phone).

    thanks Thai.

    Terry.

    June 8, 2016 at 10:48 am #1032109
    churchpath
    Participant

    FYI – the client was looking at the product on an iPhone 6 and could not see the variable options.

    T.

    June 8, 2016 at 10:58 am #1032131
    churchpath
    Participant

    Hey Thai,

    So sorry about this, the client is now telling me that he cleared his history/cache on his iPhone 6 and he can now see the option 🙂 🙁

    So sorry – don’t want to waste your time on this as it seems to be fine now.
    Don’t want to hog the support … whereas you could be helping someone else.

    Thank you as always,
    Terry.

    June 8, 2016 at 6:00 pm #1032776
    Rad
    Moderator

    Glad to know it’s now working. And no problem at all, you’re always welcome 🙂

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