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  • September 21, 2016 at 6:22 am #1184458
    INcroatia
    Participant

    Hi trusty X.
    I have a weird situation here.
    My clients hosting provider (most likely) merged and it’s creating some hiccups.
    My client had to reinstall WordPress and he uploaded the backup files but whenever I login to the admin panel it essentially deletes the site and it’s back to being just another WordPress site.

    Do I need to re install X theme and then have him install the backup? Or….

    Any direction would be helpful!
    And it’s pkkandtrida.hr (but it’s currently empty)
    When I go to http://whatwpthemeisthat.com/ it still shows that it’s X.

    thanks!

    September 21, 2016 at 7:03 am #1184494
    Thai
    Moderator

    Hi There,

    The website is down:

    http://www.isup.me/http://pkkandtrida.hr/

    Could you double check again?

    Thanks.

    September 21, 2016 at 8:43 am #1184623
    INcroatia
    Participant
    This reply has been marked as private.
    September 21, 2016 at 9:11 am #1184677
    Christian
    Moderator

    Hey there,

    There is most probably something wrong with the backup. Regretfully, this is a hosting issue and we could won’t be able to help. It is best to contact the hosting provider.

    Thanks.

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