Navigation
Archive / Purchase validation and multiple accounts
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • June 3, 2016 at 11:55 am #1024478
    Lucas Z
    Participant

    Hi There,
    I have purchased 3 x themes. Two of them should be linked to the same account. When I enter my purchase code to validate it, it says that the code has already been registered and that i may have another account. To contact you in order to locate it.

    So that is what i am doing. Please help.

    Thanks,
    Lucas Zielasko
    [email protected]

    June 3, 2016 at 9:49 pm #1025142
    Friech
    Moderator

    Hi Lucas,

    Thanks for writing in! Is there a chance that you registered a new account on this forum when you bought those additional two license? If so, please provide us that account username. Else provide us the two missing purchased code so we could take a closer look.

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Cheers!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1024478 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>