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  • April 2, 2016 at 4:31 am #863635
    cnever
    Participant

    Hi

    How do we activate the convert plug properly, is there a purchase key somewhere. The brainstorm website does not seem to work (support).

    thanks

    April 2, 2016 at 8:02 pm #864173
    Christian
    Moderator

    Hey there,

    Please try contacting ConvertPlug support at https://convertplugonx.freshdesk.com/support/home

    Thanks.

    June 13, 2016 at 12:11 pm #1039959
    Rick B
    Participant

    @Christian I’ve gone to that site and submitted a ticket, but received no confirmation and can’t seem to get anything to work properly. Is that support site active?

    I’m having the same issue, where I can’t validate Convert Plug, in order to get it to work with Contact Form 7.

    June 13, 2016 at 2:00 pm #1040135
    Joao
    Moderator

    Hi Rick,

    Try uninstalling Convertplug and installing it again by going to your WP-Admin Dashboard Addons.

    Let us know how it goes,

    Thanks

    Joao

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