Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1061163
    Mart Groen
    Participant

    I have two accounts at Themeco (business & private) and I bought 6x x-theme

    We moved a site from a preview domain tot the real domain and we want to install the bought x-Theme so we can validate and cornerstone will work properly but we cannot validate because it says ‘already been registered’.

    can you tell us what is wrong? Or did we choose the wrong code? I cannot find the code in both ‘manage my licenses’

    bolster-preview.com > hidden-ibz.com

    #1061238
    Rubin
    Keymaster

    Hey Mart,

    The first entry on your license page: https://community.theme.co/users/martgroen/licenses/ is the bolster-preview.com url. You can add the dev site url underneath. If you still are having problems we would need WordPress login credentials to take a deeper look.

    #1068195
    Mart Groen
    Participant
    This reply has been marked as private.
    #1068199
    Mart Groen
    Participant
    This reply has been marked as private.
    #1068205
    Mart Groen
    Participant
    This reply has been marked as private.
    #1068297
    Darshana
    Moderator

    Hi there,

    As we have revised our product validation process recently. You will need to have the latest X theme and Cornerstone versions in-order to validate your site properly. You can see the latest version numbers here (https://community.theme.co/kb/version-compatibility/).

    You can manually update it once (https://community.theme.co/kb/updating-your-theme-and-plugins/) and then you will receive automatic updates for future version releases.

    Thanks!

  • <script> jQuery(function($){ $("#no-reply-1061163 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>