Tagged: x
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AuthorPosts
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November 15, 2016 at 4:22 pm #1258521
Kim gParticipantHello-
I am using a promo bar here:
When the promo bar is active the widget area in the topbar goes away:
http://devv.rayrolando.com/wp-content/uploads/2016/11/Screen-Shot-2016-11-15-at-5.19.07-PM.pngWhen the promo bar is disabled you can see the widget area (green triangle right hand corner):
http://devv.rayrolando.com/wp-content/uploads/2016/11/Screen-Shot-2016-11-15-at-5.20.58-PM.pngPlease advise how I might have that widget area available when promobar is active.
Kim
November 15, 2016 at 8:41 pm #1258849
DarshanaModeratorHi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
November 16, 2016 at 10:15 am #1259519
Kim gParticipantThis reply has been marked as private.November 16, 2016 at 11:10 am #1259622
ThaiModeratorHi There,
Could you please enable the promo bar again?
Thanks,
November 16, 2016 at 11:50 am #1259670
Kim gParticipantThe promo bar is enabled. If you closed it you will have to restart your browser or try another browser to bring it back up.
November 16, 2016 at 3:09 pm #1259897
Nabeel AModeratorHi again,
It looks like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
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