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  • May 26, 2016 at 11:19 am #1011327
    tdummer
    Participant

    I cannot find my API key? Where can I get it? I attached the screen where to input the key but I do not have a key. I only have the purchase code. I registered the theme but I cannot see an API Key Generator anywhere on the dashboard. i found a generator at http://themeforest.net/ but that did not work.

    Please help.

    May 26, 2016 at 11:42 am #1011377
    Rahul
    Moderator

    Hey There,

    Please check out our product validation knowledge base : https://community.theme.co/kb/product-validation/

    Hope that helps.

    May 26, 2016 at 12:30 pm #1011451
    tdummer
    Participant
    This reply has been marked as private.
    May 26, 2016 at 12:49 pm #1011479
    tdummer
    Participant
    This reply has been marked as private.
    May 26, 2016 at 1:54 pm #1011565
    Rahul
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Themeco login details

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    May 26, 2016 at 3:31 pm #1011734
    tdummer
    Participant
    This reply has been marked as private.
    May 26, 2016 at 7:27 pm #1011986
    Jade
    Moderator

    Hi there,

    I have checked your theme installation and it seems to be validated now. For the new validation process, you will only need the purchase code to validate the theme as that would serve as the API key as well.

    May 26, 2016 at 8:57 pm #1012213
    tdummer
    Participant
    This reply has been marked as private.
    May 26, 2016 at 11:33 pm #1012395
    Darshana
    Moderator

    Glad we were able to help 🙂

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