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  • #1171852
    beijaflorebrasil
    Participant

    Hi there,

    I am having problems validating X Theme.

    When I insert the purchase code and hit enter, it says:

    “Uh oh, we couldn’t check if this license was valid. Details.” And when I click on Details, I get the following error message:

    array(6) {
    [“headers”]=>
    object(Requests_Utility_CaseInsensitiveDictionary)#5956 (1) {
    [“data”:protected]=>
    array(4) {
    [“date”]=>
    string(29) “Mon, 12 Sep 2016 18:28:10 GMT”
    [“server”]=>
    string(58) “Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4”
    [“content-length”]=>
    string(3) “491”
    [“content-type”]=>
    string(29) “text/html; charset=iso-8859-1”
    }
    }
    [“body”]=>
    string(491) ”

    The requested URL /api-v2/validate/6725e5bd-d7a9-4acb-a40b-9ec38d149cf8/ was not found on this server.

    I have searched the support forum, but didn’t find a solution. All files are up to date. Could you please help?

    Thanks!

    #1171889
    beijaflorebrasil
    Participant

    By the way, the website is http://www.beijaflore.com.br. Meanwhile, I am trying to edit the website with Cornerstone, but apparently it’ll only work once the X Theme license is validated.

    #1172414
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    In the meantime please contact your hosting support and ask them how you can enable cURL support for PHP on your server.

    Let us know how it goes.

    Cheers!

    #1172705
    beijaflorebrasil
    Participant
    This reply has been marked as private.
    #1172711
    beijaflorebrasil
    Participant

    Hi,

    I managed to figured it out.

    I did an php upgrade 5.5 to 5.6 and reinstall curl.

    Thank anyway

    #1172803
    Friech
    Moderator

    Glad you sorted things out, feel free to get in touch with us regarding any further queries about the X|Theme and Cornerstone.

    Cheers!

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