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Hi,
No one is replying to my previous post so im making a new one.
I have purchased a new license from Envato, the code is coming up as invalid when trying to validate it.
I will attach details in a private reply shortly.
Tom
Hi there,
You have already a thread for this same topic – https://community.theme.co/forums/topic/product-code-invalid/
Don’t open new thread for same topic as it might be considered as spam. As stated on our forum sidebar :
“Forum response time can take up to 24 hours Monday through Friday and can be longer on the weekend. Complex questions may take longer, and all questions are answered from oldest to newest.”
Your response time is lengthen because you bumped your own post. We kindly ask that our users not bump their threads as stated in our support policy. Since we answer questions from oldest to newest and bumping a thread makes it appear as brand new, this will only serve to lengthen our response time. Replies in the forum can take up to 24 hours during the week, but oftentimes we are able to get to questions much quicker than that. We request that our users wait patiently while we work our way through the forum as we can assure you that all questions will be addressed as soon as possible.
You don’t need to reply on this thread anymore and consider this as closed.
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