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  • August 2, 2016 at 12:11 pm #1114054
    xponent21
    Participant

    It looks like WooCommerce is using the thumbnail version of the photo for the product category seen here:

    http://setonhillbaskets.com/shop/

    I tried to change the thumbnail size to 256 x 256 and then force regenerate thumbnails, but it did not fix the problem.

    Can you let me know what I need to do?

    Thanks!

    August 2, 2016 at 12:55 pm #1114123
    Rahul
    Moderator

    Hey There,

    Did you try using a thumbnail recreation plugin? This could save your time generating proper thumbnails of your choice. Give it a try. If you still have an issue or want to know more about it, let us know. We’d be happy to assist you with everything.

    Thank You.

    August 2, 2016 at 2:56 pm #1114341
    xponent21
    Participant

    I mentioned that I did regenerate thumbnails in my original post. I used the Regenerate Thumbnails plugin.

    Thanks

    August 3, 2016 at 12:29 am #1114942
    Nico
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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