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  • #1210228
    Wytseg
    Participant

    Hey guys,

    I’ve got some problems (re)validating my theme. I did unasign and re-assign the license because I wasn’t getting any updates anymore… When I try to add my license again, it now says: Uh oh, we couldn’t check if this license was valid.

    When I click details, I get this:

    array(6) {
      ["headers"]=>
      object(Requests_Utility_CaseInsensitiveDictionary)#1134 (1) {
        ["data":protected]=>
        array(4) {
          ["date"]=>
          string(29) "Mon, 10 Oct 2016 17:40:21 GMT"
          ["server"]=>
          string(58) "Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4"
          ["content-length"]=>
          string(3) "491"
          ["content-type"]=>
          string(29) "text/html; charset=iso-8859-1"
        }
      }
      ["body"]=>
      string(491) "
    

    What to do?

    #1210299
    Rupok
    Member

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Purchase Key

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1211097
    Wytseg
    Participant
    This reply has been marked as private.
    #1211257
    Darshana
    Moderator

    Hi there,

    Upon investigating your issue, I see that PHP cURL extension is not installed on your server. Please contact your hosting provider and ask them to enable it for you. Also ask them to increase your PHP Max Script Execute Time to 300.

    This should resolve your issues.

    Let us know how it goes.
    Thanks!

    #1211375
    Wytseg
    Participant

    That did the job! Thanks! 🙂

    #1211442
    Joao
    Moderator

    Glad to hear it,

    Joao

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