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[lumijans]

Hello,

In a website which i builded in visual composer (i did not change it into cornerstone) i have problems with updating the theme.
– It now uses an old version s of the childtheme (child integrety light).
– when i update version 4.3.0 to version 4.6.4 and i activate the newer childtheme it loses the widgets (side-bar and footer widgets) so i moved back to the older versions again, but i prefer update to the most recent ones.

What causes this problem and can you advice me what to do?

[Christian]

Hey there,

That is normal since switching themes will reset your widgets.

Just add the code below in your old child theme’s functions.php and you’ll be good to go.

// Enqueue Parent Stylesheet
// =============================================================================

add_filter( 'x_enqueue_parent_stylesheet', '__return_true' );

Next, go to your child theme’s style.css and remove the @import line.

Thanks.

[lumijans]

This reply has been marked as private.

[Christian]

Would you mind providing us with details about the issue and login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Thanks.

[lumijans]

This reply has been marked as private.

[Rad]

Hi there,

I suggest that you clone your site into staging and work there until it’s perfectly done and fix, and move it live.

The reason for these issues is version gap, and you might need to do a manual update if needed since update standard and configuration has been changed from previous recent versions. We can help finding the issue, but not on your live site as it may get worst.

Your child theme is old too, remember that switching child theme or theme could reset menu and widgets, and it’s done by WordPress and not by the theme. Hence, it’s very important to get a list of what’s there. Then you can just re-assign the menu and widgets (widgets that are gone are usually under inactive widgets section which you can drag back to the sidebar).

Thanks!

[Author]

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