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[tashitendrel]

Dear Support Team,

I have made all the updates (wordpress and x) just recently. On the first website made on x everything went so smooth and nice that I have done the same on the second website and here I encounter some problems. I have nearly the same plugins on both websites and I cleared all caches. I was even adding posts after that and everything looked OK. So I have no idea, what is wrong now. Could you advice?

Welcome to Dharma Ebooks

beata

[Rue Nel]

Hello There,

Thanks for writing in! Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And please do not forget is you have a plugin that minifies JS and CSS scripts, you need to regenerate the scripts. Otherwise, the old scripts will still be loaded which might be the cause of the issue. If nothing else works, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[tashitendrel]

This reply has been marked as private.

[Christian]

The provided credentials doesn’t work. It looks like you’re using the old child theme though so please add the code below in your functions.php

// Enqueue Parent Stylesheet
// =============================================================================

add_filter( 'x_enqueue_parent_stylesheet', '__return_true' );

Then, remove the @import line in your style.css

Thanks.

[tashitendrel]

This reply has been marked as private.

[Paul R]

Hi,

Thank you for providing your login credentials.

I went ahead and fix it, I excluded the theme css from minification under w3 total cache setting.

No need to minify the theme css and js as they are already minified by default.

[tashitendrel]

Thank you.

[Christopher]

You’re welcome.

[Author]

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