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[Megan W]

Hi.

I understand that you have to keep evolving and updating – not only for your users but for WordPress… but literally EVERY TIME I do an update something doesn’t work and I have to spend a lot of time figuring it out. It’s very frustrating.

Sooo… with that said, everything is updated and I’m seeing these problems:

1. When making a new post, my most used “backend editor” option doesn’t load. (The “front end” editor doesn’t fully load either. It tries to but stalls out to a faded white page)

2. On my Home page, I have three recent posts shortcode areas that are now off center?!

3. When you go to click on galleries in the top menu, it no longer drops down for the sub-menu.

4. When in the gallery sections, the lightbox doesn’t open up in Chrome.

🙁 🙁 🙁 🙁 🙁 🙁
I will comment on this and add in my login for you to have a look.

[Megan W]

This reply has been marked as private.

[Rad]

Hi there,

Thanks for writing in.

1. The backend editor button works on my end, but yes, visual composer elements aren’t loading. We’ll continue investigating this.

2. It’s because of your added inline CSS to the column where recent posts are added.

opacity: 1; transform: translate(-45px, 0px); transition-duration: 750ms;

Please remove it.

3. Is it on mobile? Sub-menu is displayed on hover and not on click. Unless on mobile, but I checked and it’s working on mobile. Would you mind providing a screen/video recording?

4. The portfolio has no lightbox feature, you probably achieved that through customization. And I don’t see any lightbox related code on those pages, the update might be overwritten them, and you don’t have any active child theme. Where did you add those customizations?

Thanks!

[Megan W]

1. The backend editor is still not functioning and its been almost a month since since I sent my post. Since this is the primary way for me to post it’s super frusterting!

2. I absolutely did not add that line of “in-line CSS” on the homepage, and really can’t/don’t know how remove it since everytime I try to do anything on this stinking site it doesn’t work anymore.

3. This is also still not working, but pretty far down on the need to fix list now.

4. The lightbox works in firefox though. There was a child theme. I honestly don’t recall how/when or why I don’t have one now. Throughout the years I’ve received help from you guys to modify a few things and it’s led to you having me add these changes in the “customize” link – would any of these have to do with the lightbox opening up the gallery items?

CUSTOM CODE BOX
.x-navbar .x-brand {
max-height: 95px;
}

body .x-portfolio .entry-info {
width: 100%;
}

body .x-portfolio .entry-extra {
display: none;
}

.single-x-portfolio .has-post-thumbnail .entry-featured {
display: none;
}

.x-topbar { min-height: 0; }

.entry-wrap {
padding: 30px 30px;
}
.x-accordion-heading .x-accordion-toggle {
color: #c4c4c4;
}

.x-navbar .sub-menu {
background: rgb(20, 20, 20);
background: rgba(20, 20, 20, 0.8);
}

.sf-menu > li ul {
top: 60px;
}

CUSTOM CODE BOX
jQuery( “.tiled-gallery-item a” ).addClass( “x-img-link” );

jQuery( “.gallery-item a” ).addClass( “x-img-link” );

But now that I’m in there again to copy and paste the above I notice its changed too, the top box used to say custom css and the bottom one said something different…

[Megan W]

Hmm,

So just went in and saw there was another update for the theme. I did it and that seems to have fixed issues #1 and #2. YEAH!

#3 and #4 are still issues though.

[Lely]

Hi Megan,

Glad that issues #1 and #2 are now sorted out.

#3 I did check in multiple browser and it is working? On what browser and version it is not working? See this:http://screencast-o-matic.com/watch/cDi3nZikOS

#4 If you have custom code to open the images on this page:http://www.apexautosports.com/galleries/completed/ into a lightbox and you put it in the child theme, please activate the child theme via Appearance > Themes. You have a child theme but it is not active at the moment.

Hope this helps.

[Author]

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