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  • May 25, 2016 at 3:10 am #1008668
    ahmedhikal
    Blocked

    Hello,
    I just download and install X theme, I have a previous good them installed on my website but when installing X theme and then back to my old them , it add a page call demo:home and know the home page is messed up even after removing this page you can take a look at : http://www.hiksmarket.com

    2- I see that there are too many designs on the theme but when I apply anyone of them to my website it did not give me the result mentioned in the theme, for example any theme from X them I apply to the site it just give me a blog view not the view appeared in the demo.

    3- How many times I can use X them to design a website , as if I upload it to a wordpress website it will request license when I enter the license it will stick to this site only, can I use it again or what ?

    Please I need reply quickly .
    Regards
    Hikal

    May 25, 2016 at 4:14 am #1008729
    Lely
    Moderator

    Hi Hikal,

    1.) Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    2.)Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.

    3.)Once license can be use for one project or one domain only.

    Hope this helps.

    May 25, 2016 at 5:50 am #1008835
    ahmedhikal
    Blocked

    Hello,
    Thanks for your reply, I manage to solve the problem of the posts and web site, but I am still need to change the domain assigned to x theme , I assign the license to http://www.hiksmarket.com , I want to unassign it and re-assign it to another website , how can I do that ?.

    Regards

    May 25, 2016 at 6:46 am #1008890
    Christopher
    Moderator

    Hi there,

    Please check this link :

    https://community.theme.co/kb/product-validation/

    Thanks.

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