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  • January 24, 2017 at 9:29 am #1343254
    nouvelleciblestudio
    Participant

    Hello,

    I encountered a problem with Visual Composer, specially when I edit a textblock in my page (frontend or backend), the text block window editor is still loading… so, I cannot edit the content 🙁
    I cleaned up all my cache with unsuccessfully!
    Note: I’ve well the latest version of Xtheme (4.6.4) + all others extensions updated included Visual Composer (5.0.1
    ) 🙁

    Thanks alot,

    Regards,

    Nico.

    January 24, 2017 at 9:52 am #1343286
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    January 24, 2017 at 10:00 am #1343301
    nouvelleciblestudio
    Participant
    This reply has been marked as private.
    January 24, 2017 at 11:12 am #1343414
    Rupok
    Member

    Hi Nico,

    Thanks for the credentials. I have tested your site with Visual Composer and it works fine. Here is a screenshot on my end – http://prntscr.com/dzsdi1

    Cheers!

    January 24, 2017 at 11:20 am #1343423
    nouvelleciblestudio
    Participant
    This reply has been marked as private.
    January 24, 2017 at 11:24 am #1343425
    nouvelleciblestudio
    Participant
    This reply has been marked as private.
    January 24, 2017 at 4:35 pm #1343812
    Nico
    Moderator

    Hi There,

    I confirm that it is not working. Upon checking further, I could see errors on the browser console.

    Please try the fixes below:

    – Try to check plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    – Re-install your Visual Composer. Don’t forget to backup your setup.

    Let us know how it goes.

    Thanks.

    January 25, 2017 at 4:03 am #1344447
    nouvelleciblestudio
    Participant

    Hi,

    I do not understand, it did not work from one day to the next. We did not make updates … we thought that the big update of WordPress would correct the problem without success and update the theme …

    – I have already reinstalled Visual Composer, without success

    Well, I just done a test, Yoast! extension could be the guilty! if I disable it, the textblock seems works again…
    I gonna to test some days, and I’ll contact you in few days to confirm that.

    Thank you!
    Regards,

    January 25, 2017 at 8:39 am #1344723
    Joao
    Moderator

    Hi There,

    Let us know how it goes,

    Joao

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