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  • December 2, 2016 at 5:25 am #1278658
    Anja L
    Participant

    Hello, i have a Problem with the Theme. I client from me bought this theme and we were adding pages in two languages (default german and secondary english). We have WPML installed. The default language (German) is showing all the content, but the secondary loads the page but the content is empty. I have changed the theme of the site to the wordpress twenty sixteen theme and the content is showing correctly.

    That is a Problem with the Theme. What can we do for that?

    I have contacted the support in Themeforest and they told me to ask here.

    December 2, 2016 at 7:50 am #1278765
    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    December 2, 2016 at 9:51 am #1278870
    Anja L
    Participant
    This reply has been marked as private.
    December 2, 2016 at 1:28 pm #1279096
    Anja L
    Participant
    This reply has been marked as private.
    December 2, 2016 at 5:42 pm #1279317
    Rad
    Moderator

    Hi there,

    What do you mean by empty? Empty cornerstone content, editor content, or live page’s content? Would you mind providing more details or perhaps a video record of the said issue.

    And the provided login credentials aren’t working.

    Thanks!

    December 3, 2016 at 1:59 am #1279648
    Anja L
    Participant

    Hello, in the back-end there is content. In the live-page (front-end) the content is not shown. Just an empty page.

    Example:

    https://allcodesarebeautiful.com/ -> Default language the content is shown

    https://allcodesarebeautiful.com/en/ -> The front-end is empty

    December 3, 2016 at 5:24 am #1279738
    Rad
    Moderator

    Hi there,

    I see, in that case, please provide the correct login credentials.

    Thanks!

    December 4, 2016 at 3:43 am #1280352
    Anja L
    Participant
    This reply has been marked as private.
    December 4, 2016 at 4:36 am #1280377
    Christopher
    Moderator

    Hi there,

    Please clear cache on WP rocket plugin and check again.

    Thanks.

    December 5, 2016 at 1:49 am #1281242
    Anja L
    Participant

    Hello,
    i have cleared the cache but the content is not shown.

    December 5, 2016 at 4:06 am #1281341
    Rad
    Moderator

    Hi there,

    Tried fixing it with no luck. I tried with other pages and it’s the same. Would you mind providing your FTP login credentials as well?

    This is could be related to templates because it happens regardless of content.

    Thanks!

    December 5, 2016 at 4:49 am #1281383
    Anja L
    Participant
    This reply has been marked as private.
    December 5, 2016 at 8:12 am #1281585
    Rad
    Moderator
    This reply has been marked as private.
    December 5, 2016 at 10:23 am #1281765
    Anja L
    Participant

    Ok,
    i have made one Backup and i have disabled the cache. The problem existed even before the WPML update. Should i try to downgrade or should you first find out the problem?

    December 7, 2016 at 1:56 am #1284199
    Anja L
    Participant

    Hello,
    do we have any news?

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